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China Dongguan Analog Power Electronic Co., Ltd privacy policy

Customer Privacy Policy

 

Last updated: Oct 19, 2021

 

Analog Power Electronic Co. Ltd and its affiliates (collectively, "Analog", "we", "us", and "our")is committed to maintaining your confidence and trust with respect to your privacy. Please read the following to learn more about our Privacy Policy ("this Policy"). This Policy applies to our websites, products, and services that display or provide links to this Policy.

 

This privacy policy explains how we processes your personal data, but it may not address all possible data processing scenarios.It mainly including how we collect, use and share your personal information. We may inform you of product- or service-specific data collection through supplementary policies or notices provided before collection. The Analog company owns or administers the Service, as identified therein, is the primary controller of your personal information provided to, or collected by or for, the Service.

 

This Policy describes:

1. How We Collect & Use Your Personal Data

2. How We Disclose Personal Data

3. How We Protect Your Personal Data

4. Third-Party Providers and Their Services

5. Updates to This Policy

6. How to Contact Us

 

1. How We Collect & Use Your Personal Data

 

Personal data means any data that, either on its own or jointly with other data, can be used to identify a natural person. You directly provide us with such data when you use our websites, products, or services, or interact with us by, for example, contacting us for quotation and technical support. As permitted by law, we may also obtain data from public and commercial third-party sources, for example, purchasing customs data from other companies to support our services. The personal data we collect includes name, gender, enterprise name, job position, postal and email addresses, phone number, login information to our website (account and password), photos, and certificate information, etc., depending on how you interact with us, for example, the website you visit or the products and services that you use. We also collect the information you provide to us and the content of messages you send us, such as the query information you provide, or the questions or information you provide for customer service support.

 

Before using our products or services, you may need to provide personal data. In some cases you may be able to opt not to disclose your personal data to us. However, not providing us with certain data may mean that we cannot provide you with certain products or services or respond to an issue that you have raised.

 

We may use your personal data for the following purposes:

 

  • Fulfilling your transaction or service requests, including fulfilling orders; delivering, activating, or verifying products or services; fulfilling your requests for changes or providing you with the requested information (such as marketing materials for products and services, and white papers); and providing technical support.
  • Contacting you with your consent; sending you information about products and services that may interest you; inviting you to participate in our activities (including promotional activities), market surveys, or satisfaction surveys; or sending you marketing information. If you do not want to receive these types of information, you can opt out at any time.
  • Providing you with customized product and services.
  • Qualifying and managing suppliers and business partners, and communicating or working with suppliers and business partners.
  • Improving our products and services through internal audits, data analysis, and research.
  • Analyzing the efficiency of our business operations and evaluating market share.
  • Troubleshooting when you send us complain.
  • Ensuring the security of our products, services and customers or users, executing and improving our loss prevention
  • Complying with and enforcing applicable legal requirements, industry standards and our policies.

We may also collect and use non-personally identifiable information (Non-PII). Non-PII is information that cannot be used to identify a particular individual. For example, we will collect statistical data, such as the numbers of visits to its website. We collect this data to understand how users use our websites, products, and services so that we can improve our services and better satisfy your needs. We may collect, use, process, transfer, or disclose non-PII for other purposes at its own discretion.

 

We will endeavor to isolate your personal data from non-PII and ensure that the two types of data are used separately. If personal data is combined with non-PII, it will still be treated as personal data during processing.

 

We will process your personal data following the requirements of applicable laws on an appropriate legal basis, including:

  • Processing your personal data to fulfill the contract when responding to a transaction or service request;
  • Processing your personal data with your consent;
  • Processing based on the legitimate interests of the Analog company or a third party when we use your personal data to contact you, conduct marketing or market surveys, improve our products and services, execute and improve our loss prevention and anti-fraud programs, and other purposes. Legitimate interests include enabling us to more effectively manage and operate our business and provide our products and services; protecting the security of our businesses, products, services, and customers; internal management; complying with internal policies and processes; and other legitimate interests described in this policy;
  • Processing your personal data as necessary to comply with and fulfill legal obligations.

 

2. How We Disclose Personal Data

 

We shares your personal data with other partners, as described in this Policy, when services are provided by partners authorized by the Analog company. For example, when you purchase from us, we must share your personal data with the logistics provider or freight forwarder to arrange shipment or a partner to provide services.And In a few rare cases, however,sometimes for safety certification purpose, we may share your personal data with third party test and certification providers. In addition, As a wholly-owned subsidiary of "Dongguan Gangqi Group", we may share personal data with Analog affiliates and other subsidiaries.This mainly refers to our internal record system of report prepared policy to avoid internal competition and to grow business together.

 

To comply with applicable laws or respond to valid legal procedures, the Analog company may also disclose your personal data to law enforcement or other government agencies. If us is involved in a restructuring, merger & acquisition, or a bankruptcy or liquidation lawsuit in a given jurisdiction, your personal data may be disclosed in connection with the transaction. We may also disclose your data when appropriate, for example, to execute Terms and Conditions, when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss, or when it is in connection with an investigation of suspected or actual illegal activity.

 

 

3. How We Protect Your Personal Data

 

 

The security of your personal data is of great significant to us. We use appropriate physical, management, and technical measures to protect your personal data from unauthorized access, disclosure, use, modification, damage, or loss. For example, we use cryptographic technologies for data confidentiality, protection mechanisms to prevent attacks, and access control mechanisms to permit only authorized access to your personal data. We also provide training on security and privacy protection for employees to raise their awareness of personal data protection. The Analog company is committed to protecting your personal data; however, please note that no security measure is perfect.

 

We will retain your personal information for no longer than is necessary for the purposes stated in this Policy, unless otherwise extending the retention period is required or permitted by law. The data storage period may vary with scenario, product, and service. The standards we uses to determine the retention period are as follows: the time required to retain personal data to fulfill business purposes, including providing products and services; maintaining corresponding transaction and business records; controlling and improving the performance and quality of products and services; ensuring the security of systems, products, and services; handling possible user queries or complaints and locating problems; whether the user agrees to a longer retention period; and whether the laws, contracts, and other equivalencies have special requirements for data retention; etc

 

4. Third-Party Providers and Their Services

 

To ensure a positive user experience, you may also receive content or web links from third parties other than Analog and its partners ("third parties"). As we mentioned before, the thrid party may including but not limited to logistics provider, freight forwarder. We does not have the right to control such third parties, but you can choose whether to use the links, view the content and/or access the products or services provided by third parties.

 

We cannot control the privacy practices and data protection policies of third parties that are not subject to this Policy. When you submit personal information to such a third party, please read and refer to the privacy protection policy of the third party.

 

5. Updates to This Policy

 

We reserves the right to update or change this Policy at any time. We will release the latest Privacy Policy on this page for any changes. If major changes are made to the Privacy Policy, we may notify you through different channels, for example, posting a notice on our website or sending you direct notification through email.

 

6. How to Contact Us

 

If you have any privacy related complaints or issues, please feel free to contact us by email or phone.

 

Where your personal data is processed by us in accordance with this Privacy Policy, we will respond to your request, contacts you, provides you with products or services.